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  • Apple 15-inch MacBook Pro laptop computers recalled due to fire hazard

    • in Safety Alerts
    • — 28 Jun, 2019

    Click here for details on the recall. →

    • A A A

    computer

    Affected Products

    Certain Apple 15-inch MacBook Pro laptop computers

    Product description

    This recall involves certain Apple 15-inch MacBook Pro laptop computers. The recalled laptop computers have a 15.4 inch (diagonal) display, 2.2-2.5 GHz processors, 256 GB-1 TB solid state storage, two Thunderbolt 2 ports, two USB 3 ports, and one HDMI port. Consumers can determine if their laptop computer is included in this recall by checking the laptop’s serial number at https://support.apple.com/15-inch-macbook-pro-battery-recall/.

    The serial number can be found on the underside of the laptop computer or by choosing “About This Mac” from the Apple menu. Only MacBook Pro 15-inch model laptop computers with certain serial numbers are included.

    The recalled products were sold primarily between September 2015 and February 2017.

    Hazard identified

    The batteries in the recalled laptop computers can overheat, posing a fire hazard.

    As of June 4, 2019, the company has received one report of consumer incident and no reports of injuries in Canada. In the United States, the company has received 26 reports of consumer incidents, including five reports of minor burns and one report of smoke inhalation.

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