Panasonic Lithium Ion Battery Packs
This recall involves Panasonic lithium-ion battery packs that came pre-installed on various models of Toshiba Portege, Satellite, Satellite Pro, and Tecra laptops between June 2011 and December 2015 in Canada. These battery packs were also sold as accessories and used as replacement parts for laptops under warranty during the above-mentioned time period. Consumers can use the Toshiba Product Information Tool on the Toshiba website to automatically detect and display their laptop model and serial number and then check whether their battery pack is affected.
The battery packs can overheat, posing a potential burn or fire hazard.
Neither Toshiba of Canada nor Health Canada has received any reports of incidents or injuries to Canadians related to the use of the affected battery packs.
In the United States, 4 incidents were reported involving the affected battery packs. No injuries have been reported.